One claimant left worse off by Universal Credit is Justine Pyatt, a single mother who was refused her childcare benefits after putting in her claim a day late, resulting in her going into debt.
Due to her being worse off on Universal Credit, a system she claims those employed to run it don't even understand, she has been forced to leave her job to become a stay-at-home mum.
The mother-of-two told ITV News: "It's hard enough to go to work as a single parent of a one-year-old and an eight-year-old, as it is, let alone try to work out a system that even the people that work there don't even understand how the system works.
"Yet the expect you to understand and they've failed me, they've completely failed me and consequently, I've lost my job."
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newspaper mockup Mum's emotional plea over 'failing' Universal Credit | ITV News | |
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